Our Negotiation Skills training course is aimed at those with some negotiation experience.
Becoming a great negotiator requires a unique combination of skills; the ‘hard’ commercial processes that can be learned and practiced; what is said and how to say it. Then there are the soft skills: the paralinguistic and non-verbal techniques, the subtle nuances that can help you read the person across the table and gain a real edge.
Negotiation Skills training teaches both sets of skills, and how to blend them, creating winning negotiations that build long-lasting and profitable relationships.
The importance of preparation
Setting goals and objectives
The value of the relationship
Defining the bargaining arena
Understanding their needs
Knowing when to walk away
Casting and roles for the team
Asking the right questions
Signaling and proposing
Re-framing, bargaining and closing
This negotiation skills training is a balance of negotiation theory and practice, using film clips to illustrate the key principles in an engaging and impactful way.
We run a roleplay throughout the workshop so attendees can practice what they’ve learnt straight away, with individual coaching to help improve performance.
This course can be run as either a 1 day in-person course, or a 2-part virtual programme.