Negotiation Skills Training
Level 2 – The Yin & Yang of Negotiation
Our Level 2 Negotiation Skills Training course is aimed at people with some negotiation experience. Becoming a great negotiator requires a unique combination of skills; the ‘hard’ commercial processes that can be learned and practiced; what is said and how to say it. Then there are the soft skills: the paralinguistic and non-verbal techniques, the subtle nuances that can help you read the person across the table and gain a real edge. ‘The Yin & Yang of Negotiation’ teaches both sets of skills, and how to blend them, creating winning negotiations that build long-lasting and profitable relationships.
- The importance of preparation
- Setting goals and objectives
- Preparing yourself
- The value of the relationship
- Defining the bargaining arena
- Understanding their needs
- Knowing when to walk away
- Casting and roles for the team
- Asking the right questions
- Signalling and proposing
- Re-framing, bargaining and closing
This negotiation skills training is a balance of negotiation theory and practice, using film clips to illustrate the key principles in an engaging and impactful way. We run a roleplay throughout the workshop so attendees can practice what they’ve learnt straight away, with individual coaching to help improve performance. We can write bespoke roleplays to mirror a typical company situation.