Negotiation Skills Training

Level 2 – The Yin & Yang of Negotiation


Our Level 2 Negotiation Skills Training course is aimed at people with some negotiation experience. Becoming a great negotiator requires a unique combination of skills; the ‘hard’ commercial processes that can be learned and practiced; what is said and how to say it. Then there are the soft skills: the paralinguistic and non-verbal techniques, the subtle nuances that can help you read the person across the table and gain a real edge. ‘The Yin & Yang of Negotiation’ teaches both sets of skills, and how to blend them, creating winning negotiations that build long-lasting and profitable relationships.

Participants learn:
  1. The importance of preparation
  2. Setting goals and objectives
  3. Preparing yourself
  4. The value of the relationship
  5. Defining the bargaining arena
  6. Understanding their needs
  7. Knowing when to walk away
  8. Casting and roles for the team
  9. Asking the right questions
  10. Signalling and proposing
  11. Re-framing, bargaining and closing
Course outline

This negotiation skills training is a balance of negotiation theory and practice, using film clips to illustrate the key principles in an engaging and impactful way. We run a roleplay throughout the workshop so attendees can practice what they’ve learnt straight away, with individual coaching to help improve performance. We can write bespoke roleplays to mirror a typical company situation.

Timelength 1 day
Attendees 8-12

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